3d44 Privacy Policy: How We Handle Your Information
3d44 collects only the account and transaction data needed to run your wallet, process Nagad and Bank Transfer requests, and keep your session secure. This policy explains exactly what we hold, why we hold it, and what you can do about it — in plain language, not legal filler.
Account data protected
Nagad and Bank Transfer context
Your rights, clearly stated
Contact route published
POLICY POSTURE
What We Collect and Why We Collect It
When you open an account, we record the registration details you provide — name, contact address and chosen login credentials. When you make a deposit or withdrawal through Nagad or Bank Transfer, the transaction reference, amount and timestamp are logged against your account record. We do not store full payment credentials beyond what is needed to match a transaction to your wallet. Your browsing activity within the site — which game categories you open, how long a session runs, which device type you connect from — is recorded in aggregate to help us keep the lobby working well across mobile and desktop. We do not sell this data to third parties. Cookie data is collected via standard browser mechanisms; you can adjust browser settings to limit this, though some account functions depend on session cookies remaining active. Where you access 3d44 from Bangladesh, data handling is subject to applicable local law and eligibility conditions in your region. If you want a copy of the data we hold, or if you believe a record is incorrect, the account support route is the right place to start. Any data held for a closed account is retained only as long as required by the applicable retention rules we operate under.
Nagad transaction reference
Bank Transfer record
Session cookie data
Account registration details
POLICY SCOPE
Where This Policy Applies and Where It Does Not
This policy covers the data 3d44 holds directly. It does not extend to third-party services you reach from within the platform. Understanding the boundary helps you know who to contact when a question arises.
Account Access
Any data created when you register, log in or update your profile sits inside this policy. This includes your email, contact details and any verification records linked to your account on 3d44.
Transactions
Nagad and Bank Transfer records tied to your wallet fall within our data handling rules. We log references and amounts; we do not retain full bank account numbers or mobile wallet PINs.
Site Content
Game session data — rounds opened, categories browsed, device type used — is held in aggregate form under this policy. Individual round history is accessible in your account transaction log.
Third-Party Services
Payment processors, game studios and any external link you follow from the site operate under their own privacy terms. 3d44 is not responsible for data practices outside its own platform boundary.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
You have real, actionable choices about the data we hold. Reviewing your account record is the first step — log in and open the account settings page to see the profile details we currently hold for you. If anything looks wrong, the correction request process starts there: edit what you can directly, and contact support for anything that requires our side to update. Raising a question about how a specific piece of data is being used is straightforward — use the support route listed on the contact page and describe the data point you are asking about. If you want to request deletion of your account and the associated records, note that some transaction data may be retained under the retention rules that apply to financial records in your region. Access and eligibility for these steps depend on your local law and the region from which you access the platform. We aim to respond to data questions through the published support channel within the timeframe shown there.
Review Your Record
Open account settings after logging in to see the profile and contact details we hold. Check each field and note anything that does not match your current information.
Correct Account Details
Some fields can be edited directly in settings. For fields that are locked, submit a correction request through the support channel with a clear description of what needs to change.
Raise a Data Question
If you want to understand why a specific data point is being held or how it is used, contact support and reference this policy page. We will point you to the relevant section or escalate internally.
Request Account Closure
A closure request removes your active account. Transaction records tied to Nagad or Bank Transfer payments may be retained as required under applicable financial record rules in your region.
CONTACT FOR PRIVACY
How to Reach Us About This Policy
If this policy raises a question you cannot resolve through your account settings, use the contact routes published on the 3d44 support page. Each route is described there along with the kind of queries it handles best. Availability depends on the channel — check the support page for current details.
Live Chat
Open the chat widget from any page while logged in. Describe your data question and reference the section of this policy you are asking about. The agent will escalate if it requires a privacy review.
Email Support
Send your privacy or data query to the email address listed on the 3d44 contact page. Include your account username and a clear description of the data point or request so the right team can handle it.
Account Help Page
The help section inside your logged-in account covers common data and privacy questions. Check there first — many correction steps can be completed without contacting support directly.
DATA HANDLING DETAIL
How 3d44 Manages Data Security and Retention
Data handling at 3d44 is built around the minimum necessary principle — we collect what we need to run your account and process your transactions, and we do not hold it longer than required. Security measures applied to account data include standard session authentication and encrypted transmission for login and payment flows. Cookies are used for session management and aggregate usage measurement; the cookie notice on the site explains categories and your browser-level control options. Retention periods vary by data type: active account data is held while your account remains open; transaction records linked to Nagad or Bank Transfer payments are kept for the period required under applicable rules. If you close your account, residual transaction data is retained only to meet those requirements, after which it is removed. Any changes to this policy will be noted on this page with the update date shown at the top.
Session Security
Login sessions use standard authentication flows. If you log in from a new device, the system will prompt re-verification. You can review active sessions in your account security settings and end any you do not recognise.
Cookie Controls
Session cookies keep your account active during a visit. Analytics cookies measure aggregate category usage — no personal identity is attached. Adjust cookie preferences through your browser settings; note that blocking session cookies affects login functionality.
Payment Data Scope
Transaction references for Nagad and Bank Transfer are stored against your account record. Full wallet credentials are not retained by us after a transaction is matched and confirmed. Check your transaction log for a complete record of activity.
Policy Updates
When this policy changes, the revised version replaces the previous one on this page and the update date is shown at the top. Continued use of your account after a change is posted means you have seen the updated terms.
PRIVACY QUESTIONS
Privacy Policy Questions We Hear Most Often
These questions cover the data and privacy topics that come up most through our support channel. If your question is not here, the support routes listed above are the right next step.
What personal data does 3d44 collect when I register?
We collect the name, contact address and login credentials you enter during registration. No additional data is pulled from your device beyond standard session identifiers. You can review exactly what is held by opening account settings after you log in.
Does 3d44 share my data with third parties?
We do not sell your data. Transaction data passes to payment processors like Nagad and Bank Transfer only to complete your request. Game studios receive session identifiers to run game rounds but not your personal registration details. Each third party operates under its own privacy terms.
How long does 3d44 keep my account data after I close my account?
Active profile data is removed when an account is closed on request. Transaction records linked to Nagad or Bank Transfer payments are retained for the period required under applicable financial record rules in your region, then deleted. The exact retention period depends on local law.
Can I request a copy of the data 3d44 holds about me?
Yes. Send a data request through the email support route listed on the contact page. Include your account username. We will confirm what records we hold and how they are used. Access to this process depends on your local law and eligible region.
How do cookies work on the 3d44 site and can I turn them off?
We use session cookies to keep you logged in and analytics cookies to measure aggregate category usage. You can block non-essential cookies through your browser settings. Blocking session cookies will affect your ability to stay logged in and complete transactions.
What should I do if I think my account data has been accessed without my permission?
Open the live chat or email support route immediately and describe what you have noticed. Check your active sessions in account security settings and end any unfamiliar ones. Our support team will walk you through the steps to secure your account from there.